Abstract

When a university acquires the library of a national institute and the institute's active and worldwide membership expects continued and uninterrupted access to services from the collection, shockwaves can reverberate throughout the university's main library and among its staff. This was especially true for the Reference Department of the University of Mississippi's J. D. Williams Library, which acquired the library collection of the American Institute of Certified Public Accountants (AICPA) in 2001. This article addresses the various challenges, problems, successes, and other situations experienced in offering reference service to unique users who are never present. (Contains 5 notes.)

Citation

Martin, M.M. (2004). Adapting Reference for a Unique Group of Distance Learners: Serving the American Institute of Certified Public Accountants (AICPA). Journal of Library & Information Services In Distance Learning, 1(4), 59-66. Retrieved May 30, 2023 from https://www.learntechlib.org/p/166833/.

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Keywords

• academic libraries
• Accounting
• Library Administration
• Library Services
• Professional Associations
• Reference Services