Abstract

Presents a model that calculates the conditions under which a library may adopt a highly service-oriented online catalog access policy at minimum additional cost. The use of arrival rates, service rates, and queueing calculations to arrive at a cost-effective policy is explained. (Author/CLB)

Citation

Taylor, R.G. (1987). Incremental Costs of Library Service Policies for Online Catalog Access. Information Technology and Libraries, 6(4), 305. Retrieved June 2, 2023 from https://www.learntechlib.org/p/170137/.

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Keywords

• cost effectiveness
• Library Expenditures
• Library Policy
• Library Services
• Library Standards
• models
• Online Catalogs
• Policy Formation
• Use Studies